Frequently Asked Questions

Do you offer 24/7 emergency response?

Yes. Our phone is answered live 24/7, including nights, weekends, and holidays, and crews are staged inside Fort Bend County so we can typically arrive within about 60 minutes. Call (832) 479-4406 any time.

What areas do you serve?

We serve all of Missouri City and most of Fort Bend County, including Sienna, Riverstone, Quail Valley, and Lake Olympia, across 37+ service areas. See our full service area list.

What services do you offer?

Water damage restoration, flood damage restoration, sewage cleanup and backup, mold remediation, storm damage restoration, fire and smoke damage, and 24/7 emergency water extraction.

Do you work directly with insurance?

Yes, we've handled claims with every major Texas homeowners carrier and provide Xactimate-formatted, photo-supported documentation submitted directly to your carrier. In most cases your only out-of-pocket expense is your deductible.

How much does restoration cost?

Cost depends on the type and scope of damage. We provide a free written estimate after a technician inspects the property, before any work begins.

Are you licensed and certified?

Yes — IICRC S500, S520, and S700/FSRT certified, and a Texas TDLR-licensed mold remediation contractor, fully licensed and insured.

How long does drying take?

It varies by the extent of water intrusion and the materials affected. Houston-area humidity extends drying times beyond national averages, so we log daily moisture readings until materials reach equilibrium rather than working off a fixed schedule.

Can you help with mold caused by a past leak?

Yes. Mold remediation includes containment, HEPA removal, and clearance testing, and can be paired with repair of the underlying leak that caused it.